Splatter Experience – Terms & Conditions

Please read these Terms and Conditions before booking.

1. Booking

The person making the booking must be at least 18 years old, have permission from a parent or legal guardian for any child attending, and share the relevant session information with all participants and, where applicable, their parents or guardians.

A booking is confirmed when we receive payment and issue a booking confirmation.

2. Age and Eligibility

Age requirements

• Public Adult Splatter Class: 18+

• Public Children’s Splatter Class: 7–16

• Private bookings: 6+

• Family bookings: 5+

The Studio may decline participation where a guest does not meet the stated age requirement or where we cannot safely accommodate a significant risk after discussing reasonable adjustments.

Please contact us before booking if you are unsure whether an experience is suitable.

3. Bookings Involving Children

For bookings involving children, the booking holder must:

Have permission from each child’s parent or legal guardian.

Provide accurate and complete booking information.

Tell us about any needs that may affect a child’s safe participation.

Ensure a parent or guardian remains contactable throughout the child’s session. 

For group bookings, the booking holder must obtain permission from the parent or legal guardian of each child and share the relevant session information before the visit.

 A waiver must be sign at the studio before the session.

4. Health, Allergies and Additional Support

Please tell us before the session about any relevant allergies, medical conditions, disabilities, injuries, sensory sensitivities or support needs that could affect participation. Sharing this information does not necessarily prevent participation. It helps us consider reasonable adjustments and deliver the activity safely.

We may contact you, or a child’s parent or guardian, to discuss adjustments. If we cannot safely meet a need, we will explain why and discuss an alternative where reasonably possible.

Paperdoll Art Studio does not provide medical advice or individual personal care. A participant who needs individual assistance should attend with a suitable support person agreed with us in advance.

5. Supervision of Children

Our public children’s classes are supervised drop-off workshops. The assigned artist supervises children during the published session while leading the activity; this does not include individual childcare or personal care.

Parents must remain contactable and collect children promptly at the confirmed finish time. Supervision begins and ends with the booked session.  

Where the experience states that it is led by a DBS-checked artist, we will allocate an artist who holds the required DBS check.

Private children’s parties

For private parties involving children, parents may leave and return at the end, but one to three responsible adults must remain on site throughout the party.

Parents and accompanying adults are not permitted inside the splatter room unless agreed by the Studio.

The Studio may require additional adult supervision where reasonably necessary because of the children’s ages, needs or group size.

6. Arrival and Collection

Please arrive 10 minutes before the scheduled start time for check-in, safety instructions and protective equipment.

Sessions begin promptly. A guest arriving 10 minutes or more after the scheduled start may be refused entry where admitting them would be unsafe or would disrupt the experience. 

Late arrival may shorten the experience. A missed session will be handled under the cancellation and rescheduling terms below.

For children’s drop-off sessions, please collect your child promptly at the published finish time.

Children will only be released to the parent, guardian or authorised person identified during booking. Any alternative collection arrangement must be agreed with us in advance.

If a child is not collected on time, we will attempt to contact the parent, guardian and emergency contact. Any serious or continuing safeguarding concern may be referred to the appropriate authorities.

7. Clothing, Protective Equipment and Belongings

Splatter painting is a messy activity. Paint may reach clothing, footwear, hair, bags, mobile phones and other belongings. We provide protective overalls, gloves, shoe covers and safety glasses. Protective equipment reduces the risk of paint transfer but cannot prevent it completely.

Participants should:

·       Wear comfortable, older clothes and shoes.

·       Use all protective equipment as instructed.

·       Tie back long hair where appropriate.

·       Leave jewellery and valuable belongings at home

·       Store personal belongings in the area indicated by the artist.

Paint may stain clothing and belongings despite protective equipment.

8. Behaviour and Safety

Participants must follow the artist’s safety instructions and use the materials and equipment appropriately.

The following are not permitted:

·       Running inside the studio.

·       Physical aggression or bullying.

·       Throwing paint or materials at another person unless expressly directed as part of the activity.

·       Deliberate misuse of paint, tools or protective equipment.

·       Damage to artwork, furniture or property.

·       Behaviour that creates a safety risk or seriously disrupts the session.

·       We may pause or end a participant’s activity where reasonably necessary for safety. If the participant is a child, we will contact the responsible adult to help or collect them.

·       Where participation ends because of serious unsafe or disruptive behaviour, we will consider any refund fairly in light of the circumstances and applicable law.

9. Paints and Art Materials

·       Participants must use paints, tools and other materials only as instructed by the artist.

·       Materials must not be swallowed, placed near the eyes or deliberately applied to another person. Participants must wash their hands after the activity and before eating.

·       Any known allergy or sensitivity to paint, latex, gloves, cleaning products or other art materials must be disclosed before participation.

10. Emergencies and First Aid

·       If a participant becomes unwell, is injured or cannot continue safely, we will provide appropriate assistance. For a child, we will contact the parent, guardian or emergency contact.

·       Where immediate assistance is reasonably required, trained staff may provide basic first aid and contact the emergency services. Nothing in these Terms limits the Studio’s legal responsibilities concerning health, safety or safeguarding.

11. Photography and Video

·       Permission to use a participant’s photograph or video for our website, social media or other promotion is optional and is not required to attend.

·       We will ask adult participants, or a child’s parent or guardian, for separate permission before using recognisable images for marketing. Declining does not affect the booking.

·       Where consent is provided, it may be withdrawn for future use by contacting us. Withdrawal cannot always remove material that has already been printed, published or shared by third parties.

·       Please do not photograph or record other guests, especially children, without their permission or their parent’s or guardian’s permission.

·       Personal information and images will be handled in accordance with our Privacy Policy.

12. Artwork and Collection

Every artwork is unique, so colours, patterns and finishes will vary.

Paintings normally require approximately three days to dry. Collection instructions will be provided after the session.

Artwork must be collected within 14 days after the splatter session.

A £5 takeaway box may be available for each 30 × 40 cm canvas. Taking wet artwork home is at the customer’s own risk, and we cannot guarantee that it will not move, drip or become damaged during transport.

Delivery or courier services may be available for an additional charge. Separate delivery conditions may apply.

13. Communal Celebration Area

·       Access to the communal celebration area is only included or available where stated in the booking confirmation or confirmed by us via email.

·       Customers must provide their own decorations, cake, food, drinks, plates, cups and other party items. These are not supplied by Paperdoll Art Studio unless expressly agreed in writing.

·       Food and drinks are not permitted inside the splatter room.

Guests must:

·       Use only the area allocated to their group.

·       Follow the confirmed access and finishing times.

·       Supervise children while using the communal area.

·       Remove decorations, food and personal belongings.

·       Place rubbish in the bags or bins provided.

·       Leave the area reasonably clean and tidy.

·       Additional time or cleaning charges may apply where agreed in advance or where the group significantly exceeds its allocated time or leaves unreasonable damage or mess. Any charge must reflect the reasonable additional cost incurred.

14. Damage to Property

·       The booking holder may be responsible for reasonable repair or replacement costs where a participant or guest deliberately or recklessly damages Studio or venue property.

·       We will provide details of the damage and the reasonable cost claimed. This clause does not apply to normal wear and tear or accidental damage arising from the proper use of materials during the instructed activity.

15. Cancellations and Rescheduling by Customers

Please request a reschedule at least 48 hours before the scheduled start time.

Requests made less than 48 hours before the session, and missed sessions, will not normally qualify for a reschedule or refund. Please contact us promptly so we can consider the circumstances.

Late arrival does not extend the booked session time.

We may offer an exception where appropriate, without changing the usual 48- hour rescheduling policy.

If you cancel, any amount we retain will be reasonable in light of our actual losses and whether we can fill the place, in line with applicable consumer law.

Bookings for leisure activities taking place on a specified date or during a specified period may not carry the usual 14-day cooling-off right applicable to some online purchases.

16. Changes or Cancellations by the Studio

We may change, postpone or cancel a session because of:

·       Artist illness or unavailability.

·       Venue or equipment problems.

·       Insufficient public-session attendance.

·       Health, safety or safeguarding concerns.

·       Severe weather, transport disruption or events beyond our reasonable control.

If we cancel and cannot provide the booked session, we will offer an alternative date or an appropriate refund. A credit may be offered if you prefer it.

We are not responsible for additional expenses such as travel, accommodation, catering or decorations unless the law requires otherwise.

17. Prices and Payment

·       Prices are displayed at the time of booking. A booking is not confirmed until the required payment has been received.

·       Any optional extras, additional participants, canvas upgrades, delivery charges or agreed additional time must be paid for separately.

·       The number of participants booked must not be exceeded without our prior agreement and payment of any additional charge.

18. Our Responsibility to Customers

·       We will provide the experience with reasonable care and skill.

·       We are responsible for loss or damage that is a foreseeable result of our breach of contract or failure to use reasonable care and skill. We are not responsible for loss or damage that was not reasonably foreseeable.

 We do not exclude or limit liability where it would be unlawful to do so, including liability for:

 ·       Death or personal injury caused by negligence.

·       Fraud or fraudulent misrepresentation. 

·       Breach of statutory consumer rights.

·       Any other liability that cannot legally be excluded or limited.

·       Where a booking is made for business purposes, any additional terms agreed with the business customer will also apply.

Nothing in these Terms affects the customer’s statutory rights.

19. Personal Information

Personal information supplied during booking will be used to administer the booking, deliver the experience, contact the booking holder or a child’s parent or guardian, and meet our legal, insurance and safeguarding responsibilities.

Information will be handled in accordance with our Privacy Policy. Health and support information should only be requested and retained where genuinely necessary.

20. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Customers living in another part of the United Kingdom may also be entitled to bring proceedings in their local courts.

21. Contact Details

Alma Tipon trading as Paperdoll Art Studio
Wimbledon Art Studios
10 Riverside Yard
London SW17 0BB
Email: hello@paperdollartstudio.co.uk

Last updated: [22nd September 2026]

These Terms and Conditions apply to children’s splatter-painting classes and private children’s parties provided by Alma Tipon trading as Paperdoll Art Studio, Wimbledon Art Studios, 10 Riverside Yard, London SW17 0BB (“Paperdoll Art Studio”, “we”, “us” or “the Studio”).